Returns

• If for any reason you are not delighted with the order you receive, you are welcome to return most unused/unopened or defective items sold by The Collectors Agency within 30 days from the receipt of your shipment for a prompt refund or replacement. Policy details subject to change without notice.

• Since The Collectors Agency deals with popular collectibles, some merchandise may sell out. If so, we may not be able to send a replacement and will give you a refund instead.

• Products must be returned in their entirety (no partial cases) in the original condition and packaging (items sent to you in mint condition must be returned in mint condition), in saleable condition, without missing parts, and with the invoice (either the original or a copy). No returns are accepted on software, Electronic games, X-Box games, Playstation games, or Wii games.

• Your form of payment will be credited for the price of the items and any taxes. This credit will not include any original shipping and processing charges unless products are damaged when you receive them. Your credit will appear AFTER The Collectors Agency receives and processes your returned item as long as the item meets all criteria stated in this return policy.

• Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for any refund to appear on your statement.

• If you need to return a product to The Collectors Agency contact us at returns@collectoragency.net. Or call us at 972-467-5051